MISSION: To provide functional expertise to Company’s long term logistics strategy. Activities include development of the operational processes and associated material handling equipment (MHE) to efficiently and effectively run the Company China logistics centre. Tasks also include developing the MHE/Ops budget and reporting progress to ensure the project is delivered on/under cost targets.
CORE ACCOUNTABILITIES: Up to ten of principle responsibilities with end results (the “what”) aimed at the key dimensions of the “balanced scorecard” approach to performance management: market, financial, customer satisfaction (external delivery and quality) productivity (internal cost and speed), and innovation/flexibility. Framed in relation to the SMART model for objective setting: specific, measurable, aggressive, realistic and time-bound.
% of time (10% minimum)
25%
Overall Project Management: Deliver the project on-time and under budget. Meet all major milestones for MHE and Ops on the Master Schedule. Maintain all relevant detailed plans and drive the Ops, IT and MHE teams to execute with a focus on high quality results. Develop and utilize standard documentation and formats to describe, log and conclude specific tracks of work. Produce concise and timely reports on status and progress for weekly, monthly and executive communication. Hire, onboard and manage a skilled team of Operational experts. Utilize the standard escalation process for effective communication and issue resolution. Own and manage the Ops/MHE section of the common Project Share-point site following the agreed upon protocols.
35%
Operational Processes and MHE design: Lead the design of the operational processes and the resulting MHE lay-out for the different facilities. Facilitate the necessary reference site/ vendor visits. Develop the operational specification documents, and validate that they will meet the business need with key stake-holders. Select appropriate MHE vendor partners through a structured RFP process to ensure the successful on time delivery of the designed operational solution (process and MHE). Manage the MHE RFP process, create the RFP content based on the specs/requirements, evaluate and validate the proposals with Ops experts. Coordinate with the Procurement Manager for contract price negotiations and final vendor selection.
25%
Implementation: Lead the on-site MHE installation through close cooperation with the vendors and construction project management. Coordinate communication between MHE team, and the Company Procurement, IT and ESH (environment, safety an health) representatives. Actively participate in the selection of a 3PL partner to operate the facility. Manage and empower the Ops experts to on-board and train the 3PL. Coordinate with the WMS team to ensure successful planning, execution and completion of user integration testing by effectively utilizing the 3PL resources prior to go-live. Liaise with the Transition Manager to ensure a smooth movement of inventory from the existing facilities to the new site.
15%
Ops Reporting: Through the team develop the required operational reports to manage the facility. Ensure requirements are clearly communicated to XpDS team and that ODB (operational data base) design meets the needs of the end users. Establish key performance indicators by functional area and task (where appropriate). Set KPI targets and track progress towards those targets through so-live and stabilization of the operation. Identify major issues preventing targets from being achieved and drive actionable steps to resolve in a time controlled manner. Create visual reports for communication to CSC management and executive stake-holders.
CORE COMPETENCIES: Up to 10 types of critical work-related behaviors (job-specific: technical and universal) required most to achieve the core accountabilities for the position (the “how”). Encompasses the key dimensions of an overall competency model that collectively distinguishes superior from less than superior job performance: knowledge, skills, self-image, values, traits and motives. For appraisal purposes, this is the “short list” of differentiating competencies. For career development applications, assessment against a larger dictionary of competencies is important, given that each position has a unique set of core competencies.
Team Player
Understand the value of Integrated Processes
Ensure the Effective Integrated work of Fun
Team Success before Individual Success
Influencing Skills
Move people to take desired action
Find ways to motivate others to action
Are Persuasive
Derive respect from expertise and fair, honest relationships
Communicativeness
Dialogue freely
Initiate and invite communication
Are comfortable with information technologies
Communicate effectively across distances
Result Orientation
Understand the Goal. Make Decisions
Contribute to the Development of the Plan. Take Risks
Mobilize Resources. Get Things Done
Establish Metrics. Be Accountable
Business Analysis and Quantitative Skills
Approach problems methodically and analytically
Use factual information and financial data for decision making
Establish and monitor key business indicators
Technical / Professional knowledge
Exhibit technical knowledge unique to your function
Act with confidence in your area of expertise
Continually update your technical skills
Problem solving / decision making
Isolate issues
Find creative ways to solve problems
Make sound decisions that benefit the organization
Flexibility / Tolerance for ambiguity
Be open to new ideas
Be resilient, flex and change
Be quick to adapt to new processes, ideas and structures
Be patient in ambiguous circumstances
Integrity
Be honest and fair
Take personal responsibility
Have a personal value system aligned with Company’s
Demonstrate good sportsmanship
LEARNING OPPORTUNITIES: Key job-related assignments and accomplishments that constitute the “lessons of experience” for a given position; i.e., what one can expect to learn as a result of successfully performing the job. In the aggregate, these portfolios of experiences represent the essential building blocks for long-term career growth at COMPANY. A listing that describes what it takes to add value as a performer in this position and move progressively toward her/his career goals in ways that meet business requirements.
1. Leadership Attitude and Teamwork
2. Planning & Metrics Practices
3. Procurement strategies and effective negotiating
4. Visioning, Risk Taking & Accountability
Budget and financial controls
EXPERIENCE REQUIREMENTS: The prerequisite job-related qualifications for this position, such as: education, technical background, industry and/or practice area exposure, product and/or service track record, staff development experience, administrative requirements, etc.
Education/Experience: College degree and minimum 5-10 years relevant experience with a multi-national company. Minimum of 2 years experience in procurement, negotiations and presentations. Management/operating of automated logistics facilities combining processes, data and automated and traditional material handing equipment.
Knowledge: Thorough knowledge of COMPANY, supply chain and project management, and a willingness to learn are essential; demonstrated leadership skills; Strong interest in logistics and warehousing; experience with PC’s and Windows-based software.
Mental: Strong analytical and people skills; capacity to make sound decisions that complement project goals; demonstrated ability to self-manage and lead virtual teams to an ever-increasing level of achievement. Strong organizational skills; ability to prioritize heavy workload; capacity to quickly understand new information and situations.
Interpersonal: Ability to gain acceptance of ideas where planning, presentation and persuasion skills are needed; ability to facilitate effectively; ability to deal with many levels of the organization as well as external contacts; strong communication skills, both oral and written; ability to work collaboratively toward a common goal.