| Field Sales Executive-丹沙中福货运代理有限公司无锡分公司
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| 丹沙中福货运代理有限公司无锡分公司 (该公司其他职位)
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2008/6/30 |
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无锡市 |
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1年 |
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本科 |
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1 |
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不限 |
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Landy.Yu@dhl.com |
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中华英才网 |
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| 职位详情: |
Customers – New & Existing
1, Respond to new customer enquiry
2, Respond to customer complaint
3, New business hunting
4, Customer relationship maintain
Operations
1, Follow the new business flow and help OP/CSSV in the initial operation stage
2, Monitoring and ensuring timely feedback from individual operational units with regards to sequence of events as required in a shipment process
3, Issue rates/confirm rates for OP/CSSV
FICO
1, Help to investigate the billing status to decrease the AR and DSO
External Stakeholder
1, Overseas Office/Agent
To maintain effective communication for customers’ enquiry and other specific requirements
Internal Stakeholder
1, Implementation
Fulfil the impat lite
2, FICO
Work with FICO dept to proactively monitoring customers’ AR
3, ISC/CPM
Work with CPM to facilitate customers’ special requirements related to CPM products
4, Claim Handler
Work with Claim Handler to process claims received from customer
5, Security/Risk Management
Cooperate with Security/Risk management to facilitate customers’ special requirements related to security/risk management
Skills/Knowledge
1, Customer Management skills
2, Communication skills, spoken and written
3, Software skill (Microsoft Office applications etc.)
4, Knowledge of customer service operations
5, Knowledge of AFR operations
6, Knowledge of OFR operations
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DHL Danzas Air & Ocean is a subsidiary of Deutsche Post World Net(DPWN) operating international logistics, mainly air & ocean freight and related logistics services.Danzas Air & Ocean division is part of DHL group consist of work force 115,000 worldwide with service in express service, air & ocean, logistics solution, trucking & freight delivery.
DHL-Danzas Air & Ocean in China with legal registration named Danzas Z.F. Freight Agency Co., Ltd.is one of the few international freight forwarding company fully licensed in China.Currently company has expanded his service in China and will open positions for the right candidates.
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| 城市: |
无锡市 |
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| 地址: |
无锡市长江北路6号 |
| 邮编: |
214028 |
| EMAIL: |
Landy.Yu@dhl.com |
| 公司网页: |
http://www.cn.dhl.com |
| 电话: |
0510-85223095 |
| 电传: |
0510-85223783 |
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